Privacy Statement

What information do we collect?

When you use our websites or our services, we may, with your consent, collect and use various types of personal information.

By accepting this privacy statement, you agree to the fact that we collect the following information:

• Contact information:such as your name, email address, phone number, and address, which you provide when you contact us or sign up for our services.
• Usage data:such as information about your interactions with our websites, the pages you visit and their URLs, the links you click, and other actions you take while using our services.
• Technical information:such as your IP address, browser type, device data, and other technical information collected via tracking scripts when you visit our websites.

How do we use your information?

We use the personal information we collect for various purposes.

By accepting this privacy statement, you agree to the fact that we use this information as follows:

• Providing and improving our services to you
• Managing your account and processing transactions
• Communicating with you about our products, services, and offers that we think will be of interest to you
• Optimizing our marketing efforts
• Protecting the safety and security of our websites and our customers

How do we protect your information?

Secure servers:We take the necessary technical and organizational measures to protect your personal information against unauthorized access, use, modification, or destruction. The data we analyze and that you provide are stored in our secure servers, managed by Hetzner GmbH in Falkenstein and Nuremberg, Germany.

Data deletion:Your data will be deleted from our database 13 months after your visit. These data serve the purpose for which they were collected until then.

Definition of Authorized Customers

Authorized customers are clients of specific campaigns carried out by Tecwave, with access to the collected data for the agreed campaign.

Consent for Contact

By agreeing to this privacy statement, you agree that you can be contacted by Tecwave, its chatbots, and authorized customers of Tecwave for marketing purposes. You can opt-out by following the instructions in the messages or by contacting Tecwave.

Limitation of Access to Collected Data

All data collected by Tecwave are only accessible to Tecwave, its employees, authorized customers, and other agreed parties.

Consent Management Platform (CMP)

Tecwave uses a CMP based on Klaro.js to store your preferences. You can refuse services or adjust your consent at any time via the CMP.

Anonymous Tracking and Personal Data

We use tracking software from Matomo for anonymous tracking. Data can be linked to personal information if you provide your details. You can disable tracking by unchecking the box in the Tracking Opt-Out box.

Tecwave reserves the right to use data for optimization. You can disable this feature via the Tracking Opt-Out box.

Your Rights and Opt-out

You have the right at any time to:

• Withdraw your consent for marketing communication
• Request access to your personal information
• Request rectification of your personal information
• Request deletion of your personal information
• Adjust your preferences via the Consent Management Platform

Legitimate Interests

We process your data based on legitimate interests such as improving our services and protecting our systems, weighed against your rights and freedoms.

Data Transfer

We do not transfer your personal data to third countries outside the EU/EEA without appropriate safeguards.